Say the Hard Thing

“This isn’t a feedback model. It’s conversational exposure therapy—with bricks, and honest challenge”

A one-day workshop for people who avoid honesty in the name of professionalism.

Let’s be real: most “difficult conversations” training is a polite way to rehearse feedback scripts you’ll never use. This isn’t that.

Say the Hard Thing is a full-day, face-to-face workshop designed to help leaders, managers, and humans stop dodging the truth and start navigating tough conversations with courage, clarity, and emotional intelligence.

Through a blend of theory, LEGO® SERIOUS PLAY®, coaching labs, and visual frameworks, participants will explore what makes conversations difficult—and what makes them transformative. We’ll unpack identity triggers, emotional hijacks, and organisational silence. Then we’ll build the tools, mindset, and muscle to say what needs to be said—without burning bridges or losing sleep.

🔍 What You’ll Do:

• Explore the psychology of difficult conversations (spoiler: it’s not about the other person)

• Build models top explore your blockers, beliefs, and brave self using LEGO® SERIOUS PLAY®

• Work through challenges that you uncover in coaching triads (no role-play cringe here).

• Create your own “Conversation Compass” to prep, navigate, and debrief with intention

Price: £1200 for up to 10 attendees (Minimum 4)

LEGO® SERIOUS PLAY® is a trademark of the LEGO Group